Ladobachghar Kids Fun Zone Privacy Policy

This Privacy Policy describes how Ladobachghar Kids Fun Zone (located in Kalwa) ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from our website.

1. Information We Collect

We collect information to provide our services, process orders, and improve your experience.

A. Information You Provide Directly:

• Account Data: Name, email address, phone number, and physical address (for e-commerce and membership).

• Booking Data: Names and ages of children (for play slot bookings).

• Payment Information: Payment details (processed securely by a third-party payment gateway, we do not store full card details).

B. Information Collected Automatically (via cookies, etc.):

• Usage Data: IP address, browser type, operating system, pages viewed, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process and fulfill your orders for play slots, memberships, and physical products.

• To Communicate with you regarding your bookings, orders, and services.

• To Improve our website, services, and product offerings.

• For Marketing and promotional purposes (with your explicit consent where required by law).

• To ensure the Safety and security of the Fun Zone (e.g., age-appropriate checks).

3. Sharing Your Personal Information

We do not sell your personal information. We may share your information only with:

• Service Providers: Third parties who perform functions on our behalf, such as payment processing (e.g., Razorpay, Paytm), shipping carriers (for product delivery), and website hosting.

• Legal Compliance: When required to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

4. Data Security

We implement reasonable security measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy (Important)

• Our website is directed at parents/guardians, not children.

• We do not knowingly collect Personal Information directly from children under the age of 13 without verifiable parental consent.

• If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately so we can delete the information.

6. Your Rights (e.g., Opt-out)

• You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

• You may request to access, update, or delete the personal information we hold about you (subject to legal exceptions).

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Ladobachghar Kids Fun Zone Shop no 10,11,12 Nandanvan homes CHS, C1, 90ft Road, Parsik Nagar, Kalwa west, 400605 Email: loadonachghar@gmail.com Phone: 8286217137 / 7718834911